KT
Kimberly T

1 reviews | Active since Nov 2017

11 Jan 2020, 07:49

Just 4 you ****

I am just about fed up with the ********. The entire December I did not get new Just for you deals. I had the same deals every day. When I dial *135# everything is a nightmare. It’s impossible to buy anything and forces you to buy from the app which has expensive deals.

This morning I bought data as well as a Social ticket. Instead of using the ticket my data was used up and once it was all gone the ticket started working. This has been happening to me for a month and I am not happy. I want my data back. Everyday I’m forced to buy data because your deals are trash. On my other phone the deals are better so you target contract people? How does that make sense? Can’t wait for my contract to end so I can move to another network.

0
Replies (2)
KT
Kimberly T's update11 Jan 2020, 11:39
Reviewer Update
My social ticket is not working and is instead using up my data. This happened yesterday too. I want my data back.
Vodacom
Vodacom's reply11 Jan 2020, 13:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team