1 reviews | Active since Nov 2014
Just 4 You, please
I am so tired of Vodacom. For the past four months, I've had nothing but uphill. I buy airtime, then Just4You bundles. My airtime then disappears despite having a data bundle that just stopped working. My data and airtime disappears despite me being on a wifi connection! HOW? Right now there is no telling how much airtime I've lost, and I have had enough of their customer service.
Besides that, I got a tablet four months ago and the screen has already stopped working!
I would really like my tablet working and my money/airtime back.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear client,
As per our telephonic conversation,
I addressed all your concerns and the matter has been resolved.
Warm regards,
SS
Best regards,
Dear client,
As per our telephonic conversation,
I addressed all your concerns and the matter has been resolved.
Warm regards,
SS
Best regards,