KT
Kimberly T
1 reviews | Active since Nov 2017
27 Jun 2019, 11:17
Just 4 U ****
I subscribed to this weeks Just 4 u rewards. Selected my preferred reward of 200mb for 1 day. I needed to recharge worth R50 which I did. When I was supposed to receive my reward I received a message saying recharge delayed. I checked the reward and it said I have achieved my goal but I had not received the data. 2 hours later I still have not received the data. I ended up buying Just 4 u 1gig data. If you gonna advertise something make sure you fulfil your side of the deal. I want my data.
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Vodacom's replyOfficial
27 Jun 2019, 11:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2019, 11:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,