TT
Thomas T

1 reviews | Active since Sept 2017

27 Sept 2017, 17:40

Just 4 U not delivering....

Hi

The Just 4 U Campaign claims to tailor specific packages for the customer.

However the 1GB Bundle for R12 to use at 11pm does not exist anymore??? I used to use one just about every night. Now that this bundle does not appear on the menu anymore I just don't buy anything...

It seems it's more like "We know what you love... So we are NOT gonna give it to you!"

Please bring that option back so I can spend lots of money with Vodacom! :)

Thanks!

0
Replies (2)
Vodacom
Vodacom's reply28 Sept 2017, 07:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Sept 2017, 14:14
Official

Dear Thomas,

Thank you for the valuable feedback.

I've responded to you via email.

Regards,

UW