Junk Status!

<p>Seems that in keeping with the current economic climate Vodacom have dropped their service levels to below junk status.</p> <p>Two months ago I had no internet access for three weeks, after three trips to Vodacom and two sim swaps later internet was finally restored.</p> <p>Now after two weeks with no internet and five emails (which by the way have remained unanswered) still no resolve.</p> <p>Even having a business account with a five figure monthly bill and a red package, service remains non-existent.</p> <p>This brings into question the ads for premium service for red customers, I think not!!!!</p> <p>Being the service manager for Vodacom must be embarrassing to say the least, just have a look at all the complaints across multiple forums on the internet, are there any competent managers at Vodacom I ask?</p>