junk mail - no way out - vodacom
Vodacom keeps sending me messages, its harassment - I have opted out of everything I do not want to be reminded shown offered cold called, if I want something I will go buy it. I have opted out one by one of each division of everything and still I get junk mail. When I try opt out I get told I have already opted out - I am opted out. But still the junk messages come - sometimes 3 a day. This harassment WORSE still is that you arrogant enough to make the numbers that they can not be blocked, So you are actually say up yours we will send you junk and you can do nothing about it. I have opted out _ I still get junk.
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Replies (5)
Vodacom's replyOfficial
20 Oct 2019, 15:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Oct 2019, 15:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
25 Oct 2019, 17:05Dear Vodacom -still not heard from you ??
's update25 Oct 2019, 17:05
Reviewer Update
Dear Vodacom -still not heard from you ??
's updateReviewer Update
25 Oct 2019, 18:41Its one week later - 3 call ins and one hello Peter - still nothing .
's update25 Oct 2019, 18:41
Reviewer Update
Its one week later - 3 call ins and one hello Peter - still nothing .
Vodacom's replyOfficial
31 Oct 2019, 14:01Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply31 Oct 2019, 14:01
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
's updateReviewer Update
01 Nov 2019, 15:19Good day Vodacom, a very nice man phoned me and told me to dial *124# and opt out there. This was great since no shop told me about this.
I did so and woke up today to messages - Vodacom - cook scruptious meals , - Vodacom - you have less than 800 mins airtim ( yes warning me less than 800 mins, - vodacom - running out of data is never pleasant. ALL FROM VODACOM> ?????????????????????????????????????????????
WHAT NOW.
I did so and woke up today to messages - Vodacom - cook scruptious meals , - Vodacom - you have less than 800 mins airtim ( yes warning me less than 800 mins, - vodacom - running out of data is never pleasant. ALL FROM VODACOM> ?????????????????????????????????????????????
WHAT NOW.
's update01 Nov 2019, 15:19
Reviewer Update
Good day Vodacom, a very nice man phoned me and told me to dial *124# and opt out there. This was great since no shop told me about this.
I did so and woke up today to messages - Vodacom - cook scruptious meals , - Vodacom - you have less than 800 mins airtim ( yes warning me less than 800 mins, - vodacom - running out of data is never pleasant. ALL FROM VODACOM> ?????????????????????????????????????????????
WHAT NOW.
I did so and woke up today to messages - Vodacom - cook scruptious meals , - Vodacom - you have less than 800 mins airtim ( yes warning me less than 800 mins, - vodacom - running out of data is never pleasant. ALL FROM VODACOM> ?????????????????????????????????????????????
WHAT NOW.