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stephan S

1 reviews | Active since Sept 2017

20 Sept 2017, 12:48

Judgement that was paid on the 31 of May 2016

Good Morning i would like to complain and notify vodacom through this i will be going and laying a charge of ***** against you . I Paul steph**** swanepoel had a judgement against my name from Vodacom on the 31 of May 2016 i paid the amount of 6000 rand the oustanding amount was 5386 this was paid to VVM attorneys . The beginning of august when i realized this i contacted vodacom and i send through proof of payment again to them but it is the 20 of September and i have heard nothing from them in regards with this matter . The Account nr i am refering to is I ********** . I expect a call back in this regard before Before or on 26 September and if i dont receive any comunication from Vodacom i will go to each news paper in the country and telling my story as a matter o fact they will have to give me credit i paid 6000 rand and the outstanding amount was 5386 .

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Replies (2)
Vodacom
Vodacom's reply20 Sept 2017, 13:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 Sept 2017, 10:57
Official

Dear Mr Nel,

Feedback has been provided.

Regards,

Cassandra