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refiloe D

1 reviews | Active since May 2013

02 Feb 2022, 16:17

Joke!! Vodacom referred to me as “Loyal Customer “ after pathetic service provided! Woooow!!

What a joke Vodacom recognize me as a “loyal customer “ Wooooow!! Just received their bulk email sent to customers and i was nicely suprised 😌.The way you treat your “loyal customers “ is very pathetic to say the least. It won’t be long before i move my services elsewhere, fiber is not a service exclusively provided by Vodacom in this country. Very soon i would have moved my account and spending my hard earned money where i’m truly appreciated as a loyal customer. Pity i can’t include pictures on this platform.

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2022, 07:37
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team