JOHN 8 VERSE 44
3 Months later, Vodacom hasn't solved my problem. but ke who am I ? I'm just down by a mere 17 points on my credit. No big deal, right??
Poor Kenne Nkosana Makate, you stole right under his nose and didn't even flinch, just like how you don't flinch every month robing people. John 8 verse 44.
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Replies (2)
Vodacom's replyOfficial
21 Oct 2024, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2024, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Oct 2024, 18:58Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/10/21 at 15:20:58 we have sent this to the Legal Division and feedback received as follows regarding the Account number I***:
The Instruction has been submitted to the bureaus to remove the account from the payment profile and the expected turnaround time is 5-7 working days.
Regards,
Vodacom Consumer Website Team
The Instruction has been submitted to the bureaus to remove the account from the payment profile and the expected turnaround time is 5-7 working days.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Oct 2024, 18:58
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion on 2024/10/21 at 15:20:58 we have sent this to the Legal Division and feedback received as follows regarding the Account number I***:
The Instruction has been submitted to the bureaus to remove the account from the payment profile and the expected turnaround time is 5-7 working days.
Regards,
Vodacom Consumer Website Team
The Instruction has been submitted to the bureaus to remove the account from the payment profile and the expected turnaround time is 5-7 working days.
Regards,
Vodacom Consumer Website Team
Best regards,