JP
Johan P

1 reviews | Active since Mar 2015

14 Mar 2024, 16:36

JohanP on Vodacom Email contacts for support

I need to contact anyone at the Vodacom EMail division. SO far I was unable to get through to such a department. Nobody know of a contact number or email or anything as a means of contacting them. I need to resolve my Vodacom email acoount because it was compromised and that meant that i was ****med. The only way is to try and reach anyone via the 082135 number and that just end up with their AI on Whatsapp. I eventually went to a Vodacom Customer care shop in Menlyn. The Technical support person emailed to someone to contact me and assist me. No success so far??? What or how do I resolve this matter.

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2024, 07:27
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team