JP
Johan P
1 reviews | Active since Mar 2015
14 Mar 2024, 16:36
JohanP on Vodacom Email contacts for support
I need to contact anyone at the Vodacom EMail division. SO far I was unable to get through to such a department. Nobody know of a contact number or email or anything as a means of contacting them. I need to resolve my Vodacom email acoount because it was compromised and that meant that i was ****med. The only way is to try and reach anyone via the 082135 number and that just end up with their AI on Whatsapp. I eventually went to a Vodacom Customer care shop in Menlyn. The Technical support person emailed to someone to contact me and assist me. No success so far??? What or how do I resolve this matter.
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Replies (1)Vodacom's replyOfficial
15 Mar 2024, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Mar 2024, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
