1 reviews | Active since Apr 2017
Job repair
<p>I call Vodacom Jabulani mall to inquire regarding a job repair for S7 a consultant by the name of thobeka or thobile answered the phone what a bad service I got from her. she explain that she cannot repeat herself when I ask her to put me through to someone who will she hang up on me, and when I attempt to call she cut my call after more than 7 attempt someone answered my call. BAD SERVICE JABULANI MALL VODACOM. I used Vodacom all my life and this is not the service I deserve. dissapointed </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Vivian Nthodi
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, we have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support
Good Day Vivian Nthodi
We are sorry to hear of the circumstances under which your posting has reached us.
As per our discussion, we have been in contact with you and believe that your matter is now resolved.
I would like to take this opportunity to express our sincerest apologies for any inconvenience that you may have experienced.
Kind Regards
KH
Vodacom Escalations Support