Job number ***7

Good Day,<br> <br> I brought my phone from vodacom on the 18th of January 2016. However on the 16 March 2016 I had to send my phone in for repairs as there was no network reception.<br> <br> I have been in contact countless of times to find out what is going on and why it is taking so long to get sorted and each time I get a different answer.<br> <br> I am extremely unhappy with the quality of the service received by vodacom lakeside mall as well as the quality of the Sony experia Z5.<br> <br> I do not want that phone back and request that I receive a brand new phone of the same make and model with a different imei number as I believe that I am still within the 6 month customer protection act.<br> <br> No clients are able to get hold of me and therefore I am losing a lot of business in the process.<br> Should this matter not be resolved quick and efficiently I would like to cancel all my contracts with vodacom.<br> <br> I would also like a reimburment for the amount of time I have not had my phone but paid for the services.<br>