Job number ***4

On the 28 July 2015 I booked my phone in for repairs at the Vodacom Customer Service Centre in Greenachres, Newton Park, Port Elizabeth. I was told that the phone would take, till the longest, Wednesday to be repaired. However, it took 2 weeks till I was notified that my phone was ready for collection. Then, on the 15 August 2015 I went to collect the phone, but no repairs had been done on it at all. There was no screen display, although I was told that the system stated that the \phone was repaired". The phone was then re-booked in for repairs and once again I was told that it would take Max 3 days till it was ready. 2 weeks later I went back (Saturday 29 August) to check up on it to find that the phone was in Johannesburg. I was told by the lady at station 8 that she would phone me on the Monday or Tuesday (31st August or 1st September) to let me know whats going on. Its been a week and still I have heard nothing. I'm completely displeased by this poor service"