JOB NUMBER : ***1 - COMPLAINT NEW CELLULAR HISENSE SPEAKER IN FOR REPAIRS

Item: Vodacom
Rating: 1
Author: Audrey C

JOB NUMBER : ***1 - COMPLAINT ABOUT NEW CELLULAR HISENSE SPEAKER NOT WORKING

I am very disappointed in the Vodacom Services, the reason being that it is now a month 15 May 2021 that my cellular Hisence {Brand new} went in for repairs for the speaker.

I am not getting any response from you or your Customer Services Repair Centre, by the way i received a call and was told i must wait

I have two emails dates being : 23rd May and 2nd June, which i have sent you to customer service

Your service is totally unsatisfactory

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Jun 2021, 07:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Jun 2021, 07:12

Official