job-***5 " PRESIDENT SET" Awaiting Feed Back * NO FEEDBACK FROM OWNER VAGUE ANSWERS

so taking my phone back the 4th or 5th time for similar issues, lodging a complaint on hello peter, i get a quotation for repairs, ( Without them actually testing the unit ) they quoted for things that DID NOT need to be repaired. all of a sudden they come up with petty issues, i requested photo's of the previous Jobs or cctv footage to show that a president has been set regarding repairs of the unit, yes marks were on the phone but it was always repaired. because i complained on hello peter and because i proved that they did not test the phone prior to quoting they have now become RUDE and arrogant. i shall not leave this as is.. and will take this as far as possible. again could someone from Vodacom contact me Via Email so that i can forward all my Proof + prior Emails to resolve Amicably Prior to exploding this on as far as possible , NOTES!! i have proof that the unit was repaired numerous times previously, i have proof that they quoted without actually testing the unit!! i have proof that they have not responded to any of my questions!! now they claim physical damage BUT THE UNIT was repaired previously in its current condition "PRESIDENT SET" bunch of sharks.. WHAT HAS HAPPENED TO CUSTOMER SERVICE.... AMAZING how times have changed.