AH
Anna H
1 reviews | Active since Mar 2009
07 Jun 2019, 11:55
Jet and Vodacom stoles 700Mb of data
I bought a phone at Jet on Black Friday 2018, on the pamphlet it said the phone come with 700 Mb of data for 12 months, and stated Vodacom as the service provider but till this day i haven't got data. My concern is , why advertise about something you will not do? The store manager at Rosebank Jet Funky was not helpfull at all. Maybe Vodacom customer cares?
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Replies (2)
Vodacom's replyOfficial
07 Jun 2019, 14:41 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2019, 14:41
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
AH
Anna H's updateReviewer Update
17 Jun 2019, 14:47 ******, the consultant with the name Myrtle called me and offered 1GB of data just to instead of 8400Gb. This is the how Vodacom stills money.
AH
Anna H's update17 Jun 2019, 14:47
Reviewer Update
******, the consultant with the name Myrtle called me and offered 1GB of data just to instead of 8400Gb. This is the how Vodacom stills money.