Jacques Erasmus' mentioned frustrations Northgate

There were some infamous quotes made this week about me taking out my frustrations at Northgate Mall.<br> I have given people mentioned below numerous opportunities to settle the dispute but unfortunately non of these individuals, firstly, believe that customer satisfaction can be neglected given the sales generated is by far a better long term investment. Secondly, do not just deter customers but also be very disrespectful to the great company they got the privilege to work for. Find me arrogant but I am going to say it how it is, not one more minute of my time will be invested into this matter. Excuses for me not please, they are always to late. Handle this matter with some urgency from people that know arrogance does not exist in the business world, is all I ask for. <br> 1. I requested a sim-swap Friday morning.<br> 2. Confirmed with Vodacom the request was never made, at 11pm Friday.<br> 3. Phoned Nathi Khoza, the store manager at 8:30am on Saturday morning.<br> 4. Walked into the store at 11 am and nothing has still not been done, because they are very busy \cant you see". I drove to Vodacom Northgate. Aneil Morgan did the change"