JB
Johan B
1 reviews | Active since Jul 2020
14 Jul 2020, 15:32
J de Bruyn
Please think twice when you take out the “Vodacom insurance” from the Vodacom store Centurion mall. When claiming a phone they suddenly inflate the replacement cellphone value by thousands of rands. The same phone can be bought from other suppliers for R22500.00 but at Vodacom Centurion it cost is now R30000.00. Vodacom insured the cellphone for R25600.00 three months ago. Now they want to alter my insurance to R35000.00.
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Vodacom's replyOfficial
15 Jul 2020, 07:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jul 2020, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,