AB
Antoinette B
1 reviews | Active since May 2011
01 Sept 2021, 15:31
I've ordered stuff from the VodaBucks store on 19 August 2021 and still not received it - if you phone, you are referred to TOBI (a robot) who is obviously of no assistance at all!!!!.
Extremely bad service
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
01 Sept 2021, 17:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Sept 2021, 17:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AB
Antoinette B's updateReviewer Update
01 Sept 2021, 18:35Thank you but my problem is not resolved yet?!
AB
Antoinette B's update01 Sept 2021, 18:35
Reviewer Update
Thank you but my problem is not resolved yet?!
AB
Antoinette B's updateReviewer Update
11 Sept 2021, 11:20Thank you so much. The problem was resolved and I’ve received my order 👍🏻
AB
Antoinette B's update11 Sept 2021, 11:20
Reviewer Update
Thank you so much. The problem was resolved and I’ve received my order 👍🏻