MN
Malcolm N

1 reviews | Active since Dec 2016

13 Dec 2022, 09:57

I've made numerous enquiries with Vodacom via their app for fibre services and nobody has called me back

I've made numerous enquiries with Vodacom via their app for fibre services and nobody has called me back. Useless!

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2022, 10:18
Official
 
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
MN
Malcolm N's update20 Dec 2022, 12:22
Reviewer Update
Someone did make contact with me and offered me a fibre service however the progress since then has been dismal. I will be cancelling the order as a result.