I've had it

I don't even know where to start. I thought one of the regulations recommended to Vodacom and other cellphone networks by ICASA was that it is your duty to always send us notifications when our data is about to run out. I bought 50mb of NXT LVL yesterday and later on I realized I wasn't getting any response from people I was communicating with then to my dismay, when I checked my balance I had ran out of data. I NEVER RECEIVED ANY NOTIFICATION FROM VODACOM WHATSOEVER. I didn't even get a single sms notification of my NXT LVL 50mb running out subsequently running out the R18 I had. Vodacom is freeken expensive and the little we try to remain loyal to them, they keep on robbing us of that. I have had it. I have been a loyal client to them even when they *****ed me over and over again, I remained loyal. I'm done. I have been contemplating on moving on to a more reasonable and less expensive network but always felt bad but not anymore. They don't care we stay or not. I spent the whole day without internet connection because they *****ed me of my last cent I had. Last week I lost out on good business because my lines kept on being cut off. Please refund me my R18. That was the last R18 I had and had to scramble for for data the whole day today. I DMed them last night and have not come back to me. I don't want their complementary data or airtime, I just want my airtime back. That's all. Thank you. TJM