I've had enough with Vodacom now, it's time to move on.

Vodacom is such a disappointment and they hire *********** staff. I wanted to end our 10 year relationship but the managed to retain me. We agreed to this nice deal but the lady did the opposite, I called and spoke to another lady who confirmed that the upgrade was done incorrectly and what I was actually entitled to and rectified (oh well I thought so) I received my statement and I'm billed incorrectly again. I think it's time we end the relationship because I cannot be explaining this story 10 times and still no assistance. I need this upgrade cancelled and all calls listened to, all the **** promises made by your consultants. I am now enough.