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JG
Jason G

1 reviews | Active since Jul 2020

08 Sept 2021, 17:32

Ive cancelled my 2 contracts with vodacom the 27th of march they gave me the reference numbers of the cancellation,last month hammond pole attorneys called me and told me that i owe vodacom a R700 i was socked i was co-operative gave them the reference nu

Ive cancelled my 2 contracts with vodacom the 27th of march they gave me the reference numbers of the cancellation,last month hammond pole attorneys called me and told me that i owe vodacom a R700 i was socked i was co-operative gave them the reference numbers of my cancellations there attorneys e-mailed vodacom the reference numbers but vodacom says the need proof isnt my reference proof that ive cancelled my contracts?

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Replies (2)
Vodacom
Vodacom's reply09 Sept 2021, 07:43
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
JG
Jason G's update11 Sept 2021, 18:00
Reviewer Update
Yes your legal team did contact me and i responded everytime they contacted me or via whatsapp i was co-operative im done with my contracts i cancelled my contracts i gave your legal team my reference numbers the only people who is ******** me out of my hard earned money is vodacom bcoz how can a person phone more than 3times for a cancellation you guyz need to fix this bcoz its affecting my credit score otherwise i will have to go to the newspapers with this story bcoz i dont have legal teams like you guys