I've canceled the 20GB Top Up Package but VODACOM is still sending it to me and debiting my money. PLEASE STOP IT!

Item: Vodacom
Rating: 1
Author: Ntokozo M

I've BEEN canceling my 20GB Top Up Package with Vodacom but they still sending me the package. I repeat: I trust you'll now listen Vodacom. I no longer want the 20GB Top Up Package, PLEASE CANCEL IT!

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Replies (1)

Vodacom's replyOfficial

15 Sept 2024, 10:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Sept 2024, 10:57

Official