I've been trying to contact Vodacom cancelation division for the whole day without success

Item: Vodacom
Rating: 1
Author: Grace M

I've been trying to contact Vodacom cancelation division for the whole day without success.my contract with laptop is coming to an end I want to serve notice and cancel but I can't go through.i also tried to go via customer route I still can't go through it seems that Vodacom makes it difficult for customer who want to cancel their services

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Replies (1)

Vodacom's replyOfficial

14 Sept 2022, 08:57

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Sept 2022, 08:57

Official