M
Melanie
1 reviews | Active since Sept 2025
19 Sept 2025, 12:19
I've been paying insurance for the device since 2022
I've been paying insurance for the device since 2022. Covered for R15 000 to R20 000 for a premium currently of R267. Don't want to cover the full cost, I'm under insured according to them. I have a back payment of R9600 apparently.
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Vodacom's replyOfficial
19 Sept 2025, 14:09 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply19 Sept 2025, 14:09
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team