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Phiwa
1 reviews | Active since Mar 2026
04 Mar 2026, 13:22
It's was hell I didn...
It's was hell I didn't expect that coz I made a purchase on their store,the lady promised me a gift because she too too long to give me my phone ,but now that I have issues with the phone they didn't help me,they always have complains when they wanna assist me...Am not happy about the Stuff especially the Guy he's not friendly not helpful always in his Moods when you want to buy airtime,if you come with Fass money he will say he doesn't have change ,I should buy airtime with all the money ...am not sutsified with his behaviour at all .Went to the other Vodacom shop they help me with a smile no one complained.
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Replies (2)
Vodacom's replyOfficial
04 Mar 2026, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2026, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
19 Mar 2026, 15:46Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Vodacom's reply19 Mar 2026, 15:46
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that your query was escalated to the relevant department and based on the feedback received, contact was made and feedback provided.
Regards
Consumer Website Team