DK
Dinesh K

1 reviews | Active since Aug 2019

01 Sept 2020, 11:17

It's time for change

Its time for change "Vodacom". I have had enough. Your call would will determine my status as a Vodacom subscriber.

I have made contact with your cancellation department as customer care is impossible to get hold of. There is always a provisioning issue on my Vodacom numbers.This is the second Helllo Peter review together with numerous calls but still you guys "mess up" My vodacom contract are for my kids aged 13 and 17 who rely on data allocation provisioning on the 1st of every month.

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2020, 13:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
DK
Dinesh K's update07 Sept 2020, 08:16
Reviewer Update

To date Vodacom has not called or responded.