1 reviews | Active since Aug 2011
Its the 5th Today and I still don't have my data I payed for.
<p>I upgraded my data rooter last month. I am supposed to recieve 5 gigs of data on the 1st of the month. I phoned vodacom last week to try and sort it out and I was told that it would be sorted within 2 days. It is still not sorted out. I phoned them again today and gave them my previous reference number ( ********** 91272) and was told to hold on because the system is slow- my call got dropped and I wasnt phoned back. I think it is a good idea to reverse my debit order because its no use paying for something you don't get.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
