Its not Vodacom, its Voda-Excuses

I am firm in the belief that the Vodacom CEO, Shameel Joosub, should change the company name from Vodacom to Voda-Excuses, because that is all one ever gets from them, excuses. Today again I called the contact centre on ********** and spoke to Vusi and without failure, the excuses continued. This, even though I supp**** him with service request numbers, one dating back to the 31 December 2018. Okay, so here we go again. This SR number was logged on Friday, SR190 ********** 89, and still nothing was done. There were also 2 for the saturday as well, but who cares, right Voda-excuses... Who cares. If I were to make so many excuses when my bill is due, all you would do is cut my line, right. And the shocking response which I received from one of your supervisors, ' You are not our only client', wow Shurika, I am not too sure what you are doing in customer services. My order number was SO-181 ********** 67 and ID is 670514 5........ you can call me for the rest as Vodacom make me ill. I would never recommend them to anyone and I have been a client for 19 years now. Regards Rashaad