ZS
Zanele S
1 reviews | Active since Aug 2018
05 May 2025, 14:16
It's not easy to cancel Vodacom contracts, join at own risk
I called them on the 2nd April to cancel my vodacom contract of 24 month, up to this date it has been canceled. I only received the message confirming the request and said I must wait for the message confirming cancelation. I want out I no longer need their services.
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Vodacom's replyOfficial
06 May 2025, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 May 2025, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team