It's impossible to phone Menlyn Park's Vodacom branch.

I have been struggling to get a hold of Menlyn Park's Vodacom. The number on Google and Menlyn's website plays a recording that instructs you to dial * to speak to an operator but ignores it when you press 8. I contacted Vodacom customer care, who also tried dialing the number and admitted it doesn't work. They gave me Vodacom 4U's number, which does the same thing. Customer care also doesn't have ANY OTHER number (like a manager or employee) that can be contacted. Menlyn Park's number ALSO doesn't work (or even exist). So it bascially impossible to phone Menlyn Park's Vodacom. How is this acceptable??????????