Its either customer service is poor or you guys are really greedy!

<p>I've been with Vodacom for about 4 years now and the service I get is ridiculous!!! Firstly I never asked for a extended data bundle on my contract! 100mbs for R29!!! I've been thinking that all this time that this was a loyalty reward for having a uChooseFlexi350 contract and I've been paying this fee assuming it was just for financial services!!! It's ironic as to when I ask to receive extra airtime and ask for it to be deducted with the debit for that month then they refuse yet they process something like this without my approval constantly!</p> <p> </p> <p>Secondly you guys gave me a hassle in 2014 as well! It was upgrade time and all I wanted was the Sony Xperia E1 and Smar****ch 2 on the uChooseFlexi250 but you refused saying my credit is low! My only option was to take in on the uChooseFlexi350...does that even make any sense? You tell customers their credit is low so they must pay more? If someone can't pay you then offer them a cheaper alternatives ! Like what I wanted! Then thirdly I wanted to change my number and that became another problem! I had to pay even more. Fourthly you double debited my account! And only allowed me to use my sim card after two weeks! While doing this I was not refunded for all the data I had to buy whilst I could have been using the data I could have bought with my uChooseFlexi350 account that was inactive for 2 weeks! Never received an apology nor was I credited! </p> <p> </p> <p>Now I heard of a premature upgrade as my handset is giving me problems. Even that is a problem! All I wanted was to give you guys business by taking the Vodafone Smart Ultra 7 and Vodafone Smart Tab 2 3G on a uChooseFlexi350 and SmartData2Gigs and even that's a problem! It amounts to what I'm paying for my initial contract and the same value as my initial contract but that's a problem! My credit is low due to some problems. What has that got to do with anything? I pay my Vodacom Bills consistently! And you say that I must pay in excess of R1000 for a low credit score plus this month's fee and the new upgrade fee? You guys are really being unfair! </p>