IT'S BEEN A YEAR LATER AND I'M SO FLIPPING TIRED !

I am TIRED of Vodacom. we opened a contract with Vodacom last year May month and since then its been havoc to this day. First you guys are saying that your consultant at the Vangate Mall branch made a mistake. Then you guys reverted back to my mom's old contract without our permission. Then you 'fixed the contract' but then there was another phone line added to the contract. We spoke to multiple call centre agents explaining the situation over and over and OVER AND OVER AGAIN! Everyone saying they are resolving the problem . IT IS NOT OUR DUTY TO CONSTANTLY CALL YOU TO FIX A PROBLEM THAT YOU ARE CAUSING. All we wanted was to pay our contract, yet every month this thing just doesn't get resolved. CAN YOU GUYS PLEASE FOR THE LOVE OF GOD HELP RESOLVE THIS QUERY BECAUSE I AM SO FLIPPIN TIRED OF YOUR COMPANY AND YOUR EMPLOYEES.