1 reviews | Active since Dec 2013
It's been a week and still no response from Vodacom
Last week on Tuesday 17 October 2017 I logged a call as I have been having connectivity issues. After two days of waiting for Vodacom to contact me, I decided to write a review on Hello Peter in the hopes that it would help, but it's been a week and I still have no feedback. Vodacom's customer (don't) care refuses to contact me. I want my issues sorted out or I will block any debit orders from Vodacom this month. I Vodacom is willing to breach our contract then I will not be liable to pay for a service that I am not receiving.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Zaid
I trust that you are well.
As per our discussion and my email sent, I am glad to advise that the matter has been resolved.
Regards,
Vodacom Consumer Website Team
HS
Good Day Zaid
I trust that you are well.
As per our discussion and my email sent, I am glad to advise that the matter has been resolved.
Regards,
Vodacom Consumer Website Team
HS