1 reviews | Active since Mar 2010
ITS ALMOST 2019 AND VODACOM ARE ONLY GETTING WORST!
IM AN ACCOUNT HOLDER WITH VODACOM SINCE 2009- WE SPEND IN EXCESS OF 6000 PER MONTH WOTH VODACOM- IN THE LAST FEW MONTHS I GET CALLS FROM 082 275 98. When I answer, it sounds as if I dialled in. Long wait follows and often it drops. Days after our lines are suspended. Vodacom charges phenomenal prices but a customer of 10years must be called, hold on and face a dropped call- topping it off- lines are terminated! I don’t allow debit orders because it’s become a free for all to debit whatever amount! I’ve told Vodacom, that payment will be made by the 5th every month yet this disrespectful despicable calls continue ! I’ve had a network query unresolved for our area for 2 years now. I’ve been told there’s a long term solution in place! I swore never to allow a debit order until proper network and service resumes! Content services continue to appear on statements despite countless demands not to allow such Billings!
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
