Its a ****

What a **** . I am writing to express my deep dissatisfaction with the continued issues I’ve experienced with Vodacom. This is not the first time I’ve had to deal with misleading information and poor service during an upgrade process, and I am extremely frustrated. Last year, I was offered a data package with “free” devices, only to later discover I was being charged for them. Despite cancelling the devices, I continued to be billed until I was finally refunded in May this year. Now, I’m facing yet another unacceptable situation. I was offered an upgrade I was not informed that this would be a data-only top-up package. This is my primary numbers now we can't make calls unless it's WhatsApp call. Nobody has given feedback regarding fixing this its 2 weeks now.