Itemized billing not available

<p>Dear Vodacom,</p> <p>On my monthly statement, the amount for itemised billing is included and thus paid for each month. </p> <p>I am however unable to view/download same from my online Vodacom profile (myvodacom) for 2 months now.</p> <p>Numerous calls have been made to the Call Centre and each time the matter was escalated to the IT depertment.</p> <p> </p> <p>Still not resolved. I need to download the itemized billing in excel format as I have done many times before.</p> <p> </p> <p>Please advice,</p> <p>Heinrich </p>