Itemized Billing

<p>Each month I pay an amount of R15.00 towards my itemized billing for my cell contract. I have an account registered on Vodacom to view my balances, inoices etc. They also have the option to download your itemized billing. Since Janaury 2016 the Vodacom portal is in total CHAOS. Nothing is working properly. I cannot view reports I struggle to buy data etc. Every month i call their customer service desk between 3 to 5 times before i get any response. Everytime i call the call takes approx 5 to 10 min as they need to varify all my details and then the customer service consultant will tell you that they are on a new system and they need to log a query with some other department to ***ist the caller. It is such a mission EVERYMONTH to get a simple report to see who i have called and what they are charging me for? The website for vodacom is not working and and it is extremely frustrating. I am very unhappy!</p>