CS
Christine S
1 reviews | Active since Apr 2014
13 Nov 2015, 11:12
Itemised Billing Statements
Vodacom refuses to provide me with an itemised billing statement from 1 Nov to date. This option was also always available on their old website but it is no longer. My husband's data bill is absurdly high and vodacom can't give me an answer for this either. How do I now monitor the data usage? I will again get a R500/600 data bill and that excludes call fees and the supscription fees I have to pay. I will never do business with vodacom ever again.
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Replies (1)Vodacom's replyOfficial
13 Nov 2015, 11:34Hello Chris10S,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,
Vodacom's reply13 Nov 2015, 11:34
Official
Hello Chris10S,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
Best regards,
