1 reviews | Active since Feb 2017
Itemised billing ****
<p>After realizing that my airtime was finishing too quickly, i demanded an itemised billing. I received an itemised billing that looked nothing like my call records. I am being charged for calls not made. When I called the customer centre, I received no help. If this matter is not addressed, My next destination is Speak Out, Carte Blanche and Checkpoint.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,