NF
Natasa F

1 reviews | Active since Feb 2015

12 Oct 2017, 18:33

Itemised billing 2nd complaint

In addition to my first complaint where i had requested my itemised billing for October so far for a police case and was told i will have to wait till month end to receive, i received the itemised billing but for the wrong number noone from Vodacom contacted me to find out which number i needed it for now i am delayed again to take legal action, please can someone get hold of me this is very urgent please.

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Replies (1)
Vodacom
Vodacom's reply13 Oct 2017, 06:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team