MM
Mandisa M

1 reviews | Active since May 2017

23 Aug 2017, 08:35

ITEMISED BILLING

COMPLAINING ABOUT VODACOM AGAIN!!!

NOTHING NEW.

CAN SOMEONE ASSIST WITH ITEMISED BILLING BECAUSE I STILL HAVE NOT BEEN ASSISTED. I HAVE PROVIDED DOCUMENTATION REQUIRED, CALLED YOUR CALL CENTRE AND SENT EMAILS AND STILL NOTHING.

I REALLY DO NOT HAVE THE TIME FOR CHASING UP BUT I REALLY NEED THIS AND YOU SEEM TO NOT EVEN CARE A BIT ABOUT YOUR CUSTOMERS

0
Replies (1)
Vodacom
Vodacom's reply23 Aug 2017, 08:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,