SR
Sigmund R

1 reviews | Active since Aug 2014

01 Sept 2016, 06:04

Itemised Billing

<p>For years Vodacom have offered the functionality of download one's itemised billing in Excel/CSV format. About 6 months back they removed this. I have made several calls and emails and no one at Vodacom can assist in getting this functionality back. I need to analyse my itemised billing on a monthly basis and this is not possible with the Pdf file I am emailed along with my invoice. Please bring back the Excel file!!!!!!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,