cC
christopher C

1 reviews | Active since Feb 2013

28 Jun 2016, 06:53

Itemised Billing

<p>Month after month i struggely to get a simply thing like itemised billing out of Vodacom. It is truely concerning that a huge company such as Vodacom cannot perform a simple task of emailing me my itemised bill monthly. Every month i have to phone and email Vodacom to beg and pleed to get my Bill. why is this such a difficult task for them? </p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2016, 07:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

cC
christopher C's update10 Aug 2016, 13:57
Reviewer Update

Dear Vodacom,

once again I find myself searching for my itemized bill and statement for July 2016. This is a recurring problem with Vodacom and rather frustrating