MS
Mmabatho S
1 reviews | Active since Feb 2022
15 Feb 2022, 22:25
Item from Vodafone store never received
This review it’s mainly for Vodabuck store.
I bought an item last year (2021, November 25) on the Vodacom app, I have not received it. I have called, emailed, tried the WhatsApp (mobi), however, I have not received any help regarding getting the item being delivered or atleast a refund.
Hope this platform will help me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Feb 2022, 07:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Feb 2022, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Mmabatho S's updateReviewer Update
05 Mar 2022, 23:04Greetings
Thanks for getting in touch with me. However, I haven’t received it yet til this date.
Thanks for getting in touch with me. However, I haven’t received it yet til this date.
MS
Mmabatho S's update05 Mar 2022, 23:04
Reviewer Update
Greetings
Thanks for getting in touch with me. However, I haven’t received it yet til this date.
Thanks for getting in touch with me. However, I haven’t received it yet til this date.