TS
TSHILIDZI S

1 reviews | Active since Nov 2020

03 Jan 2021, 06:12

ITC update for Vodacom settled account.

Good day. I have settled and closed my vodacom cellphone account which was handed over on 23/10/2020 and have called vodacom several times for ITC update and till this day the account is not updated. May someone kindly assist, because it is affecting my credit profile negatively. Regards.

0
Replies (2)
Vodacom
Vodacom's reply03 Jan 2021, 09:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TS
TSHILIDZI S's update13 Jan 2021, 11:55
Reviewer Update
Good day

May you kindly assist with ITC update (credit record) not settlement letter as requested on previous complain.

Regards