ES
Emmah S
1 reviews | Active since Jul 2020
15 Mar 2021, 16:20
ITC UPDATE
I reported in November 2020 that my ITC is not updated, Please not that even months after reporting that my ITC score is not updated, it still remains updated even today. I have checked with several websites and still the account reflects as unpaid. all I got from you was a paid up letter which does not help much if the ITC stays the same.
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Vodacom's replyOfficial
15 Mar 2021, 16:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Mar 2021, 16:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team