ITC Not updated since August 2014

I had a late payment on my Vodacom account for the month of August 2014. Since then no update has been made by Vodacom to ITC, meaning I have no access to any credit anywhere, as the 30 Days arrears of August 2014 is the latest information on this account.<br> <br> My account is up to date.<br> <br> I have spent 30 minutes trying to reach the call center to have this resolved without luck. I have spoken to Transunion, they say the update must be made by vodacom.<br> <br> Please help!