lM
louise M

1 reviews | Active since Sept 2011

23 Aug 2017, 13:13

ITC not removed!

I've paid up my account. I was handed over. I go have settlement letter and proof of payment. Attorney said that they did let Vodacom know. It doesn't even show paid up. It's still open. It must be removed immediately!

0
Replies (2)
Vodacom
Vodacom's reply23 Aug 2017, 14:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Aug 2017, 09:58
Official

Good day Louise,

Your request has been sent to our Legal Team (***) to update. You will be contacted by them directly with feedback.

Your reference number is EC-0CXP-2LTTYC.

Regards,
RM

Best regards,